If your questions aren’t answered here, please contact us at FERDINAND SABAC hamburg. We’re happy to help!

What payment methods are accepted at FERDINAND SABAC hamburg?

The customer has the following options of payment: Payment service (PayPal), Credit Card, Wire transfer. Other payments are not available and will be rejected.
Customer receives the invoice, which contains all information for the transfer and will be sent via e-mail. The invoice amount is then to be transferred in advance to the account stated on the invoice. It allows the supplier and the customer to handle the payment with each other when using a escrow/ payment service. The escrow/ payment service provider forwards the payment from the customer to the provider. Further information is available on the website of the relevant Trust Services/ Payment Service. The customer must be the card holder for payment by credit card. The customer is charged after the goods have been sent. The customer is obligated to make the payment of the specified amount to the account stated on the invoice within 3 days of receipt of the invoice. Payment is due from the date of the invoice. The customer will be in past the due date and in default without warning, upon expiry of that period. A retention of the customer, which is not based on the same contractual relationship, is excluded.

How long will delivery take?

Items shipped within Germany will ship within 1 to 3 business days from receiving payment. Delivery time increases another 2 to 9 days when items are shipped outside of Germany, but within the European Union, depending on the country. Shipments outside of the European Union may take longer. Several simultaneously ordered items are shipped together.

How secure is shopping in the Online Shop? Is my data protected?

WooCommerce is the best of the best. You can be purchase in confidence. All your data is also protected and will only be used for billing and shipping purposes. Please refer to Privacy Policy for more information.

What exactly happens after ordering?

After you order you will receive an email confirmation of your order. We will also send you tracking information for your package.

Do I receive an invoice for my order?

Yes you will receive an email with a receipt of your order.